I have two reasons for assigning a top rating. #1. The crew is professional, efficient, courteous, friendly, and very neat (really...totally clean). #2. I misunderstood what I had signed up for. Completely my fault. The crew referred me to owner Sean Worthington. Instead of getting 'attitude', I discovered that he obviously is the role model for his workers' professionalism, courtesy and friendliness. He calmly and rationally explained my options, and settled the issue to my full satisfaction. So, my suggestion to you the reader: Use these people.
We always struggled with a wet basement. After interviewing many basement companies and looking for the right team to put my trust in waterproofing our home, a friend recommended I contact Peter Masotti with Worthington. Peter was very knowledgeable and took time in explaining the process. He advised what we needed to complete the job and did not apply any pressure in a typical sales pitch. I contacted Peter several times with follow up questions and he patiently responded each time. At that point I knew I had found the right team to complete the job. The project supervisor (Milton) and his crew were very professional. Work was completed in a timely matter and the job site was clean at all times. Milton had no problem answering questions and was courteous at all times. The crew did a wonderful job. Corinne was always delightful and responded to my questions in a timely manner making the contract process so smooth. Sean, you are true to your word and know exactly what it means to properly waterproof a basement. I never expected an owner of a company to come out to job site to introduce oneself and make sure I, as a customer, was satisfied. I was very impressed with the professionalism of the whole company. Thank you so much for a job truly well done.
I have been meaning to post a review for a while, but was reminded recently how thankful I am for the wonderful work Worthington provided. Our old house had a river running through it when we bought it. Had we not had Worthington waterproof our basement, this summer's rain would have further ruined our foundation and our health with all of the water and potential mode we would have encountered. The Worthington team is honest, hardworking and experienced. They did a fantastic job!!! I recommend this company with 5 stars!
We were more than satisfied. They took care of every question we had and the owner of the company came out and introduced himself to make sure that we were satisfied. We were very impressed with the professionalism of the whole company. I would recommend them! I think they are the best!
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