From the start of planning our egress window installation we felt in great hands with Worthington. The level of professionalism and knowledge was superior to other companies we contacted so there was little hesitation in choosing Worthington. Among the many things that we liked, were the people and their commitment to doing quality work. From the construction crew to the office manager there was a degree of care, attention, and responsiveness that is rare and throughout the process we felt in good hands. The work is noisy and messy, but the crew took every step to keep our home and yard clean and to ensure minimal interruption. The crew was courteous, extremely hardworking, and sensitive to our concerns and needs. Moreover, they were highly communicative during the work to make sure that we were aware of the next steps of the construction, to alert of us potential adjustments to their approach and to ensure that the work was meeting our needs and expectations. The final result was more than we had expected and we could not be happier with how our basement looks and feels. If nothing else, please take this review as a great endorsement for contacting Worthington -- our guess is that you will be very happy that you did.
From beginning to end my experience with Worthington was phenomenal. The office staff, scheduling process and communication was all top-notch. Peach advice and experience our check in tonight. I highly recommend using this firm as I will be doing in the future.
Years of having water leaking into the basement had me worried about the foundation. This anxiety came to an end due to the work conducted by the Worthington crew. While it took months for them to get to my project (not a criticism, but a reflection of being in high demand), they installed a french drain within one day. The work was done professionally and actually improved the ascetics of my basement. Since then, no water has leaked in. The crew was polite and respectful, explaining each step of the process. Referring to the delay in getting to my project: This delay was addressed in a lengthy letter explaining and apologizing for the delay. This reflects a deep consideration for their customers. I would strongly recommend Worthington for you basement repair needs.
Worthington saved us! I am 9 months pregnant and my family found ourselves with a foot of water in our basement. Worthington came right out to assess and got work done efficiently. The scheduling team responded to all calls and emails immediately, the workers who completely all the work were very nice and while working kept the house so clean even with having to dig up concrete and our backyard. The owner Shawn was even accessible for a last minute emergency that needing addressing.. have already recommended Worthington to friends and will continue to do so! Thank you Worthington!
Worthington's crew was clean, efficient, and basement is completely dry!
I have two reasons for assigning a top rating. #1. The crew is professional, efficient, courteous, friendly, and very neat (really...totally clean). #2. I misunderstood what I had signed up for. Completely my fault. The crew referred me to owner Sean Worthington. Instead of getting 'attitude', I discovered that he obviously is the role model for his workers' professionalism, courtesy and friendliness. He calmly and rationally explained my options, and settled the issue to my full satisfaction. So, my suggestion to you the reader: Use these people.
We always struggled with a wet basement. After interviewing many basement companies and looking for the right team to put my trust in waterproofing our home, a friend recommended I contact Peter Masotti with Worthington. Peter was very knowledgeable and took time in explaining the process. He advised what we needed to complete the job and did not apply any pressure in a typical sales pitch. I contacted Peter several times with follow up questions and he patiently responded each time. At that point I knew I had found the right team to complete the job. The project supervisor (Milton) and his crew were very professional. Work was completed in a timely matter and the job site was clean at all times. Milton had no problem answering questions and was courteous at all times. The crew did a wonderful job. Corinne was always delightful and responded to my questions in a timely manner making the contract process so smooth. Sean, you are true to your word and know exactly what it means to properly waterproof a basement. I never expected an owner of a company to come out to job site to introduce oneself and make sure I, as a customer, was satisfied. I was very impressed with the professionalism of the whole company. Thank you so much for a job truly well done.
I have been meaning to post a review for a while, but was reminded recently how thankful I am for the wonderful work Worthington provided. Our old house had a river running through it when we bought it. Had we not had Worthington waterproof our basement, this summer's rain would have further ruined our foundation and our health with all of the water and potential mode we would have encountered. The Worthington team is honest, hardworking and experienced. They did a fantastic job!!! I recommend this company with 5 stars!
We were more than satisfied. They took care of every question we had and the owner of the company came out and introduced himself to make sure that we were satisfied. We were very impressed with the professionalism of the whole company. I would recommend them! I think they are the best!
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