I was totally impressed with Pete's knowledge of what needed to be done. He drew up plans and explained everything in terms that were easily understood. I was astounded that his price for the completion of the work was far lower than a previous estimate. I was kept apprised of when the work was to be done by their office staff, who were friendly and courteous. The team arrived on time and went straight to work. They laid down a protective cover from the entrance way to the work area. They were extremely efficient. They even made friends with the dog. Although jackhammering was involved, they honestly kept the noise to a minimum. When the work was completed, they did a wonderful job of cleaning up. Once again, the office staff followed up to make sure everything was completed to our satisfaction. Everything looks great!! I highly recommend this company. You won't be disappointed.